Author Bio

Last week, Interbank FX announced that they are now providing their traders with an option to receive their commissions/dividends on a reloadable Payoneer Interbank FX global debit card, instead of paper checks or wire transfers.  They are one of the only brokers to offer a convenience feature such as this and it speaks directly to what consumers want…access to their cash now.

Marilyn McDonald, Vice President of Customer Experience over at IBFX says: “At Interbank FX, we feel customer satisfaction is an essential ingredient in keeping our traders happy,” said Marilyn McDonald, vice president of customer experience at Interbank FX. “By letting traders withdraw their margin sooner, Interbank FX is enhancing the experience of trading with us.”

By choosing the Interbank FX prepaid debit card payment option, Interbank FX traders gain speedy payment and greater convenience by uploading their margin accounts onto their Payoneer Interbank FX MasterCard®  – anywhere Debit MasterCard is accepted, regardless of country or currency. This is a great option for customers globally who may not be able to cash a US check or don’t want to pay the expensive fees of a wire.

Focusing on what the customer wants is something that seems easy to do but can often take time and effort. Marilyn talks about how this was something they’ve been trying to do for several years in her blog post about the launch. It took them two years and, I’m sure, lots of hard work and perseverance given all the regulations and complexities that come with Forex and banking – especially internationally. Well, Marilyn and team, great job in putting the customer first and finding a way to create convenience and access with a superior payment option.

=====

Be sure to read the full risk disclosure before trading Forex. Please note that Forex trading involves significant risk of loss. It is not suitable for all investors and you should make sure you understand the risks involved before trading. Performance, strategies and charts shown are not necessarily predictive of any particular result. And, as always, past performance is no indication of future results.

This entry was posted on Tuesday, January 12th, 2010 at 11:07 am and is filed under Forex Broker. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.